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Change Credit Card Information Options · View
Toolman
Posted: Friday, May 28, 2010 9:59:04 AM
Rank: Administration
Groups: Administration

Joined: 8/23/2007
Posts: 1,460
Q: I just need to change the credit card number on one of my Professional accounts, but can't find where to do so. Please advise - thanks!

A: Unfortunately with our current payment system, there is no way to simply change credit card information. You either need to wait for your credit card to fail and then re-sign up, or request that you account be cancelled by us and then re-sign up. You can sign up again without paying the activation fee so it's basically the same, just a few extra steps: http://www.tubetoolbox.com/Purchase_ReActivate.aspx

We are working on a new payment and account management system that will be much better and offer more options for our users.
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