Can you send the following information to
support@tubetoolbox.com and reference your forum post.
1. Send me a screenshot of your message screen after you enter all your information just before you click on Send (see 1st screen shot below)
2. After 2 hours send me the status screen (see 2nd screen shot below).
3. Also, after 2 hours send me a screenshot AND the text in the Options/Debug tab.

