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Program loads for 2 secs 'checking for program updates' and then dissappears Options · View
schecter
Posted: Monday, September 20, 2010 1:13:25 AM
Rank: Newbie
Groups: Member

Joined: 9/20/2010
Posts: 2
Have been using it successfully for a while. Havent changed anythin else in the machine.
Just upgraded this software when I was prompted to and successfully opened it up once..
After that day, whenever i've opened it, the 'checking for program updates' small window appears for 2 secs and then it dissappears. Nothing loads up.
The program is not running in the task manager etc either.

Please help in resolving this.
TTChuck
Posted: Tuesday, September 21, 2010 6:52:56 PM
Rank: Administration
Groups: Administration , Administration, Administration, Administration, Member

Joined: 1/1/2009
Posts: 1,110
schecter,

Please follow the instructions in this link http://www.tubetoolbox.com/Forums/default.aspx?g=posts&t=1163
Also, please let us know if this resolved the issue.

Chuck
schecter
Posted: Wednesday, September 22, 2010 5:13:58 AM
Rank: Newbie
Groups: Member

Joined: 9/20/2010
Posts: 2
Hi Chuck,

Thanks for the reply.

It did;nt work. I left it for good 30 minutes.

- Then I rebooted
- uninstalled the tubetoolbox again.
- Rebooted.
- Then installed it.
- Launched it (checkin for program updates window appeared and quickly dissappeared)
- and Now it's been almost 20 min and nothin.

I'm running MS XP professional.
TTChuck
Posted: Thursday, September 23, 2010 1:27:07 PM
Rank: Administration
Groups: Administration , Administration, Administration, Administration, Member

Joined: 1/1/2009
Posts: 1,110
We hope to have a new release of the software out later today. Can you try again tomorrow and if it doesn't work email me at support@tubetoolbox.com and I will give you a different method to try.

Chuck
Toolman
Posted: Monday, September 27, 2010 10:01:20 PM
Rank: Administration
Groups: Administration

Joined: 8/23/2007
Posts: 1,460
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