Rank: Newbie
Groups: Member
Joined: 9/9/2010
Posts: 1
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My toolbox was working last week. When I went to use it today, it said a new version was available which happens once in awhile. I selected the get new version option but nothing seemed to happen. Now when I try to turn it on, it says: "Tubetoolbox is not working, windows is checking for a solution to the problem." Then nothing happens.
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Rank: Administration
Groups: Administration
Joined: 8/23/2007
Posts: 1,460
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Sounds like the auto-upgrade process failed on your computer for some reason. You will need to uninstall Tube Toolbox, then download and re-install Tube Toolbox. Here is a link to download: http://sincell.s3.amazonaws.com/websites/tubetoolbox/downloads/00000/TubeToolboxSetup.EXENote: You will NOT lose any data when you re-install. All of your lists and sending history will remain.
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Rank: Newbie
Groups: Member
Joined: 9/10/2010
Posts: 3
Location: UK
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you should replace this link with the main one on the website cause that aint working but thanks for the working link
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Rank: Administration
Groups: Administration
, Administration, Administration, Administration, Member
Joined: 1/1/2009
Posts: 1,110
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The issue is that when you download from the main site you are actually downloading from an affiliate's version. Each affiliate has their own version of our download. Since we are moving to a new service provider for the downloads, it will take a day or two for all the affiliates downloads to be updated.
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