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TubeToolbox » TubeToolbox » Account, Purchasing & Upgrade Questions » TT subscription was ended unknowingly???

TT subscription was ended unknowingly??? Options · View
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mrmeeble
Posted: Wednesday, September 30, 2009 9:31:32 AM
Rank: Advanced Member
Groups: Member

Joined: 2/19/2009
Posts: 34
Hello,

As of yesterday, TT said my account was not capable of doing what I was doing and said I needed a professional account - then I checked on my Paypal, and it said the subscription was cancelled. I am not sure how that happened, as there are funds in the PP account. I was going to re-sign up but then there would be another $19.95 signup fee. How do I get this fixed?

Regards,
Devin
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Toolman
Posted: Wednesday, September 30, 2009 9:36:01 AM
Rank: Administration
Groups: Administration

Joined: 8/23/2007
Posts: 1,460
That is strange. You can sign up without paying the activation fee here:

http://www.TubeToolbox.com/upgrade2.aspx
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mrmeeble
Posted: Wednesday, September 30, 2009 3:26:38 PM
Rank: Advanced Member
Groups: Member

Joined: 2/19/2009
Posts: 34
thanks - i'm back up & running
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