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loggin in ERROR Options · View
crossdevai
Posted: Sunday, June 17, 2012 7:29:57 AM
Rank: Newbie
Groups: Member

Joined: 6/17/2012
Posts: 1
Location: Panama
hi ! i cant logging in my computer, i got this error :(

in(Object)
in Sincell.Projects.WindowsApplications.TubeTollbox..(Object,ThreadExceptionEventArgs)


an unknow error has ocurred in tube tollbox

when i click the log in botton i get that messague :(

look the image


https://www.yousendit.com/download/QlVpb2VQYWI4NVdKUmNUQw ---- IMAGE

please help i have 5 pro accounts and i need work it....
TTChuck
Posted: Monday, June 18, 2012 5:27:20 PM
Rank: Administration
Groups: Administration , Administration, Administration, Administration, Member

Joined: 1/1/2009
Posts: 1,110
The type of error you are describing normally occurs due to an issue with the download (something gets corrupted during the download). The solution is to:

1. Uninstall Tube Toolbox using Windows Control Panel (it it is listed)
2. Delete everything in the C:\Program Files\Sincell\Tube Toolbox folder or C:\Program Files (x86)\Sincell\Tube Toolbox (if you have a 64 bit computer)
3. Download the software again - www.tubetoolbox.com/download.aspx
4. Re-Install

This does not affect any data you may have.
Fr3aky
Posted: Thursday, July 26, 2012 8:08:25 AM
Rank: Newbie
Groups: Member

Joined: 7/26/2012
Posts: 2
Location: Czech Republic
TTChuck wrote:
The type of error you are describing normally occurs due to an issue with the download (something gets corrupted during the download). The solution is to:

1. Uninstall Tube Toolbox using Windows Control Panel (it it is listed)
2. Delete everything in the C:\Program Files\Sincell\Tube Toolbox folder or C:\Program Files (x86)\Sincell\Tube Toolbox (if you have a 64 bit computer)
3. Download the software again - www.tubetoolbox.com/download.aspx
4. Re-Install

This does not affect any data you may have.



I saw your advice to uninstall and redownload, ive done that about ten times, ive even downloaded it from 3 different web browsers...
Still doesnt work... Any ideas why?
Please help, i need this program
TTChuck
Posted: Sunday, July 29, 2012 7:29:19 AM
Rank: Administration
Groups: Administration , Administration, Administration, Administration, Member

Joined: 1/1/2009
Posts: 1,110
Can you send the following two files to support@tubetoolbox.com and reference this forum post.

C:\program files\Sincell\Tube Toolbox\TubeToolboxLog.xml
C:\program files\Sincell\Tube Toolbox\YouTubeLog.xml

Fr3aky
Posted: Friday, August 03, 2012 5:05:38 AM
Rank: Newbie
Groups: Member

Joined: 7/26/2012
Posts: 2
Location: Czech Republic
TTChuck wrote:
Can you send the following two files to support@tubetoolbox.com and reference this forum post.

C:\program files\Sincell\Tube Toolbox\TubeToolboxLog.xml
C:\program files\Sincell\Tube Toolbox\YouTubeLog.xml



I dont have these two files. They are missing. Any advice?
TTChuck
Posted: Thursday, August 09, 2012 11:00:29 AM
Rank: Administration
Groups: Administration , Administration, Administration, Administration, Member

Joined: 1/1/2009
Posts: 1,110
If you can’t see the log files in the directories listed in the log files link, it is most likely because the folders or files are hidden. To resolve this issue follow the instructions in this link for XP/Vista - http://www.tech-recipes.com/rx/1521/how_to_view_hidden_and_system_files_and_folders_in_vista/ or this link for Windows 7 - http://www.bleepingcomputer.com/tutorials/tutorial151.html
monkey
Posted: Tuesday, August 28, 2012 2:20:39 PM
Rank: Member
Groups: Member

Joined: 6/12/2012
Posts: 27
hi I have an account already that I was using for an account that was suspended
I transferred that to a new account that is up and running and fine

But I have a new youtube channel that I will be using to share videos now (a drone)
and have a new professional subscription for that account

I set that new one up with a paid for proxy
I can access the web with that proxy and access youtube with that too

But I cant log in to TT with it. I am putting in the proxy info in the settings

I try log in and get this error

"unable to teach Tube Toolbos to verify account status
Application will now end"

Please advise
Thanks
aoikun
Posted: Tuesday, August 28, 2012 10:38:12 PM
Rank: Advanced Member
Groups: Member

Joined: 5/21/2012
Posts: 110
monkey wrote:
I set that new one up with a paid for proxy
I can access the web with that proxy and access youtube with that too

But I cant log in to TT with it. I am putting in the proxy info in the settings

I try log in and get this error

"unable to teach Tube Toolbos to verify account status
Application will now end"

Please advise
Thanks


Have you tried configuring your browser connection settings to use your proxy and log into your Google account? This should clear up your issue with TTB unable to verify the account status.
monkey
Posted: Thursday, August 30, 2012 2:52:32 AM
Rank: Member
Groups: Member

Joined: 6/12/2012
Posts: 27
Hey thanks aoikun
YEa..I can log into google and YT with my browser thru the proxy
no problem there
but still cant log into TT
parazito86
Posted: Wednesday, October 24, 2012 10:06:49 AM
Rank: Member
Groups: Member

Joined: 9/24/2012
Posts: 17
I am having similar problem, but after reading above some of the solution I managed to fix it:)
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